About us:

Psychology Consultation Specialists, PLLC, is a private practice in the western suburbs of Minneapolis, MN. At PCS, licensed mental health professionals provide assessment, psychotherapy, and medication management services for individuals, couples, and families.

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Job description:

The Administrative Supervisor oversees day-to-day front desk operations, assists with billing operations, oversees new-hire training, and fosters collaborative relationships.

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The ideal candidate will possess excellent multitasking and organizational skills and have at least 1 - 2 years of experience in healthcare administration and revenue cycle administration. They must be able to objectively evaluate the performance of others, be self-confident, organized, industrious, and able to perceive the needs of others and respond appropriately without direction.

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Compensation for this position is DOE (dependent on experience) and negotiable for candidates with healthcare billing and revenue cycle administrative/management experience. This position will report to the Clinical Director.

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Responsibilities include:

• Training new front desk staff (i.e., scheduling, welcoming clients, collecting payments, answering phones, supporting providers, etc.)

• Providing back-up to front desk staff, when needed

• Assisting in charge entry, payment posting, and other assigned revenue cycle and billing administrative duties

• Provide back-up to PCS Business Manager, when needed

• Oversees policy implementation and maintenance

• Develops billing and administrative training manuals

• Coordinates and leads training for admin onboarding procedures

• Handles patient calls regarding billing/admin questions and resolves disputes

• Supervision of front desk administrative team members

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Requirements:

• 2 years experience as an administrator or project manager in a mental health, dental, or medical practice or other clinical setting.

• 1 - 2 years medical billing/revenue cycle experience strongly preferred.

• Excellent organizational skills and ability to prioritize multiple tasks while maintaining high attention to detail.

• Exemplary interpersonal skills and ability to provide high-grade customer service.

• Strong verbal and written communication skills.

• Professional and polished presence with ability to exercise sound judgment.

• Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel), Google Suite (Gmail, Google Drive), and electronic medical record software.

• Bachelor’s Degree preferred; preference given to those with a degree in health care administration, human resources, business, or related field.

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Job Type: Full-time

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Pay: Starting from $22.00 per hour, negotiable DOE (dependent on experience)

 

Expected hours: 40 per week

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Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

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Schedule:

• 8 hour shift

• Monday to Friday

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Education:

• Bachelor's (Preferred)

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Experience:

• Medical administrative support: 2 years (Required)

• Medical billing: 1 year (Preferred)

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Work Location: In person - Plymouth, MN

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Please send resume and salary requirements to business@pcsmn.com

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