Administrative Professional: Mental Health Practice Manager

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The Mental Health Practice Manager assist in critical day-to-day operations, oversee new-hire training and foster collaborative relationships.

The ideal candidate will possess excellent multitasking and organizational skills and have at least two years of experience in a similar role. They must be able to objectively evaluate the performance of others, be self-confident, organized, industrious, and able to perceive the needs of others and respond appropriately without direction.

Responsibilities include:

• Train new front desk staff (i.e., scheduling, welcoming clients, collecting payments, answering phones, supporting providers, etc.)

• Provide back-up to front desk staff, when needed

• Recruiting new administrative staff and clinical providers

• Oversee protocol implementation and maintenance

• Coordinate and lead training for onboarding procedures.

Requirements:

• 2 years’ experience as an administrator or project manager in a mental health, dental, or medical practice or other clinical setting.

• Excellent organizational skills and ability to prioritize multiple tasks while maintaining high attention to detail

• Exemplary interpersonal skills; ability to provide high-grade customer service

• Strong verbal and written communication skills

• Professional and polished presence with ability to exercise sound judgment

• Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel), electronic medical record software

• Bachelor’s Degree required; preference given to those with a degree in health care administration, human resources, business, or related field

Please send resume and salary requirements to tori@pcsmn.com